Terms & Conditions

Welcome to Fayla.

By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

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Website Use

By using this website, you agree to use it responsibly and in accordance with applicable laws.

Any misuse of the website, fraudulent activity, or abusive behavior may result in the refusal or cancellation of orders.

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Product Information

We make every effort to ensure that product descriptions, images, sizing information, and prices are accurate.

However, slight variations in color or appearance may occur due to screen settings, photography, lighting, or product updates.

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Orders

After an order is placed, our team may contact you to confirm your order details before shipment.

Fayla reserves the right to refuse or cancel any order in cases of suspected fraud, incorrect information, product unavailability, or other exceptional circumstances.

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Pricing

We strive to keep all prices accurate and up to date.

If an obvious pricing error occurs, we reserve the right to correct the information or cancel the affected order before shipment.

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Payment

Fayla currently offers Cash on Delivery (COD) for all orders across Morocco.

Customers may inspect their order before completing payment.

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Shipping & Delivery

Estimated delivery times are provided for guidance and may vary depending on your location or circumstances beyond our control.

For complete information, please visit our Shipping & Delivery page.

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Returns & Exchanges

Customers are encouraged to inspect their order before payment.

For hygiene and safety reasons, returns and exchanges cannot be accepted after an order has been inspected, accepted, and paid for.

If you receive an incorrect item or a product with a manufacturing defect caused by us, we will replace it at no additional cost.

Please refer to our Returns & Exchanges page for full details.

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Privacy

We respect your privacy and are committed to protecting your personal information.

Any information collected through our website is handled in accordance with our Privacy Policy.

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Intellectual Property

All content on the Fayla website, including text, images, logos, graphics, and designs, is the property of Fayla and may not be copied, reproduced, or used without prior written permission.

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Updates to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services or legal requirements.

Any updates become effective immediately upon publication on this website.

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Contact Us

If you have any questions regarding these Terms & Conditions, our customer support team will be happy to assist you.

Thank you for choosing Fayla.