At Fayla, protecting your privacy is one of our highest priorities.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.
Information We Collect
To process your order and provide our services, we may collect:
- Full name
- Phone number
- Delivery address
- Email address (if provided)
We only collect the information necessary to process your order and provide customer support.
How We Use Your Information
Your information may be used to:
- Process and confirm your order
- Arrange delivery
- Communicate with you regarding your order
- Provide customer support
- Improve our website, services, and customer experience
Sharing Your Information
We never sell, rent, or share your personal information with third parties for marketing purposes.
Your information is shared only when necessary to complete your order, such as with our delivery partners.
We do not disclose the nature or contents of your order beyond what is required for delivery.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we work hard to keep your information secure, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Marketing Communications
Fayla does not currently send promotional emails or marketing newsletters.
If we introduce these communications in the future, you will always have the option to unsubscribe at any time.
Your Privacy Matters
Privacy is one of the values that defines Fayla.
We're committed to handling your personal information responsibly, respectfully, and with the care it deserves.
If you have any questions about this Privacy Policy, please don't hesitate to contact our customer support team.